Luogo di lavoro:Città Metropolitana di Milano
Nome filiale:MOC - MILANO
Numero di candidati ricercati:1
Multinazionale leader del settore Ho.Re.Ca.
For an international and well-known company we are hiring an
OPERATION MANAGER RETAIL SCOOP
As an operations manager in the Milan, you will be able to apply your skillsets to:
Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Role models a passion for service, coffee curiosity, operations excellence and innovation
Drives the engagement, development and performance of all members of their team
Demonstrates creativity in accomplishing goals when resources are limited or unavailable can execute a plan without relying on a defined process
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
Planning and Execution:
Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements at the associate manager and hourly partner levels
Utilizes existing tools to identify and prioritize communications with the store team
Communicates clearly, concisely and accurately in order to ensure effective store operations across all of the zones
Creates total store implementation plans based on trend analysis and local market knowledge to ensure effective execution of Retail Scoop program initiatives that achieve both operational excellence and business results
Builds associate manager capability to analyze zone level business trends and results and understand the total store impact.
Solicits customer feedback and proactively researches local markets to understand customer and community needs.
Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance
Team Building and Development:
Provides coaching and direction to the store team, feedback, and developmental opportunities, using collaboration and peer coaching to build effective teams
Actively manages store partners by regularly conducting performance assessments and providing performance feedback using performance and development tools to support organizational objectives
Summary of Experience
Extensive experience in retail in a complex environment, (5-7 years)
Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays
Ability to plan and manage complex inventory systems, minimizing waste & optimizing profit
Outstanding skills in leadership, interpersonal communication, and employee development
Highly motivated, self-directed and results-oriented, with the proven ability to solve complex problem
Our success is best when shared with our partners, and we have a long-standing tradition of investing in our people. From structured training and development, enabling you to advance your career at the speed of ambition, to rewards and benefits that perfectly complement your outstanding personality, knowledge and attitude.
Our culture is one of warmth and belonging, where everyone is welcome. And you ll be instrumental in creating this environment each day with courage, a will to challenge the status quo and a boundless focus on delivering the very best in all you do.
Experis è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.experis.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.
Codice annuncio: NT0012C4FA